A Complete Step-By-Step Guide On How To Hire The Right Moving Company


Hiring a moving company is not as easy as it sounds. There are several questions to consider, and there are scams out there that you want to avoid. When you’re moving across the country, or just across town, a competent moving company can be invaluable.

Here is the ultimate guide not just for finding a moving company but more importantly for hiring the right moving company for your next move.

Look for an established company that has a good reputation

Hiring a moving company is simple if you choose the right one. The only problem is that there are hundreds of moving companies out there and it can be hard to tell good from bad ones.

That being said, here are a couple of reminders to assure you choose a company that has a good reputation:

Don’t hire companies with strange names

  • A name like “We Move Anywhere” or “I Don’t Know Movers” should be your first red flag. If they don’t know what they’re doing, how can they possibly help you?
  • Check out their website! If the company’s website looks sloppy or unprofessional then this is probably not the right company for you either.

When considering local moving companies, find out how long they’ve been in business.

Local moving companies are a dime a dozen, but finding the right company to handle your move can be difficult. When you’re looking for an established company that has a good reputation, there are several things you should consider.

First, find out how long they’ve been in business—established companies tend to have a track record and are more likely to do a good job.

Next, ask about their experience working with customers like you. If they don’t have any examples, it could mean that they don’t have much experience under their belts or that they don’t get many repeat customers.

Finally, if they do have references, don’t just take their word for it! Contact some of those people yourself and ask them if they were happy with the services provided by your potential mover.

If you follow these tips when considering local moving companies and choose one that meets all three criteria above (established business with a good reputation), then your chances of having a hassle-free move will increase dramatically!

Learn what moving companies offer

Before you start looking for a moving company, it’s important to know what they can offer.

Are you moving just yourself and a few boxes, or are you moving your whole family and all of your possessions? Moving companies have varying levels of service, and it’s important to choose one that will meet your needs. To ensure you pick the right moving company do the following:

Research the company and check online reviews

  • Talk with friends who have used moving companies before, read online reviews about various local movers in your area, or ask family members for recommendations. Also, check out their website for more information on rates and services offered by the company.
    • Check out their website, Facebook page, and Google reviews to get an idea of what others have said about them. If there are any negative reviews, pay attention to what those customers complained about. Were they unhappy with their truck arriving late? Did they feel like the movers were rude? Was there anything in particular that caused them grief?

Familiarize yourself with the types of moving services available

  • When you’re ready to hire a moving company, it’s important to know what options are available. Here’s a quick rundown of what types of moving services are out there:

1. Self-service moving companies 

  • These are companies that provide all the packing materials and tools for you to pack up your belongings yourself. You’ll need to take care of everything yourself, including loading and unloading your belongings into the truck.

2. Full-service movers 

  • This is the most common type of moving company, as they provide both packing services as well as transport. A full-service mover will come out to your home and pack everything up for you, load it into their truck, then deliver it to its final destination when they arrive at their new location.

3. PODS or portable storage containers

  • Another option is using a portable storage container—these are often used for short-term moves that do not require any long-distance travel time (for example, if someone needs to move from one apartment on campus to another). These containers can be stored at your old place until you move into your new one; once you’re settled in, simply call up the company that provides them

Ask lots of questions

A good mover is going to be patient with all of your questions and concerns. They should be able to clearly explain their services, as well as what they do not offer. They should also be able to give you an idea of how much time it will take them to move your items, what their cancellation policies are, and what insurance coverage they offer.

Here are a few things that you should keep in mind when you’re asking the moving company about their services:

Get a written contract

  • It’s also important that your moving company has a written contract with all of the details spelled out so there aren’t any surprises later on down the road. This should include an estimate of exactly what services will be provided at which price point—and it should also include an outline of what happens if something goes wrong or if something gets damaged during the move process.

In-home estimate

  • Make sure that your moving company comes out to your home and gives you an in-home estimate before committing to anything! It’s important to get this estimate because it will help you know whether or not you can afford the move before agreeing to it.


  • One of the first things you should ask is if the company has insurance. By law, all moving companies must have insurance to cover any damage they cause while moving your belongings. If a company doesn’t have insurance, they could be held liable if your stuff is damaged or lost during transport.

Licensing and training information

  • The company should have a license and training information available online or in person. What kind of training does your driver have? Do they have any special skills or certifications that would make them better at packing and loading than other movers?

Access to references

  • If a moving company is willing to give you references, this is another good sign that they are reputable and professional. Check that these references are recent (less than six months old) so they can speak directly about their experiences with this particular mover.

Communicate clearly before the move, including any specifics like stairs or elevators

The last thing you want to do is get a moving company and then realize you’re not on the same page. That’s why we’re here to help you make sure your communication with your moving company is clear and concise. Here’s what you need to do:

  • Double-check that any moving company you hire is going to be able to handle the job. If you’re moving a lot of heavy furniture or lots of boxes, find out if the company has enough trucks and movers for the job. If anything gets damaged in transit, it’s going to be tough to hold them accountable if they don’t have enough manpower on hand.
  • Make sure that whoever is in charge of coordinating the move knows exactly what is going where. You don’t want to find yourself stuck with moving a couch when all your rooms are already full!
  • Communicate clearly before the move! Be sure to let them know about any specifics like stairs or elevators so they can plan accordingly.

Get all agreements in writing, and review them carefully before signing

Getting all agreements in writing, and reviewing them carefully before signing, is the most important part of hiring a moving company.

It’s also the most overlooked.

It’s important to get all agreements in writing, even if you’re just talking with a moving company representative over the phone. This is because some moving companies may try to change the terms of an agreement after they have your money, or even after they start working on your move! A good rule of thumb is that if it’s something that can be negotiated, it should be written down. This includes:

  • Price range
  • Dates and times of services
  • Insurance policies (if applicable)
  • Damage waiver or insurance coverage (if applicable)

You should always make sure that any verbal agreements with a moving company are confirmed in writing by email or letter. If anything is unclear, it’s also best to get clarification from the moving company representative before proceeding further. If you don’t feel comfortable doing this yourself, ask for help from someone who has experience dealing with contracts or legal documents.

When the movers show up on moving day, check the paperwork they have with them

Confirm that it matches what you have in your contract and that everything is accurate.

If there are any discrepancies or errors, ask them to fix them immediately. This can often be done by emailing or faxing over a corrected copy of your contract or other documents that need to be changed.

It’s also important that you keep track of all of your belongings while they are being moved. If anything gets damaged during transit, then you’ll want to know what happened right away so that you can file an insurance claim with the moving company if necessary.

That being said, a good mover will have a copy of your written contract and all the information about your move in their possession. This way, you can verify that their information is accurate, and you know what’s going on with your move.

Ensure the moving truck is properly licensed and insured before you let any of your belongings be moved

When you’re planning a move, it can be hard to know who to trust. You want to be certain that the company you choose is legit and has the right insurance coverage in case something happens on the way.

If you don’t do your research, you may end up paying more than you should—or worse, getting ripped off. So how do you guarantee that your belongings are safe? Here are some tips:

Tip #1: Check the license plate of the moving truck.

If it’s not properly licensed and insured, stay away! If possible, take down the license plate number and call your local police department to check that they are licensed and insured.

Tip #2: Ask for references from previous clients.

If a company is unwilling or unable to provide references from previous clients, it’s probably not worth doing business with them!

A good mover should be able to provide references from people who have used their services in the past—these are often more than happy to share their experiences!

Tip #3: Insurance, Insurance, Insurance

Make sure your belongings will be covered by insurance during transit by asking about their policy before hiring them for your move!

I know that we’ve been harping a lot on making sure your movers are insured, but it cannot be stressed enough that If you’re moving, there’s one thing you don’t want to do: leave your belongings uninsured. That’s why it’s so important to ask about insurance policies before hiring a moving company.


The right moving company can make your life easier but you need to do your homework carefully before choosing one.

This comprehensive list will help you get the ball rolling. You can start with the online resources and then contact the moving company that seems best suited to your needs and budget. There’s no better time to take those first steps than today. After all, sooner is always better than later when it comes to moving day.

We are a local moving company established in San Jose in 2010. All these years we serve our commercial and residential customers all around the Bay Area and Los Angeles county. Our goal is a happy and affordable moving experience.

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